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Return Policy

Our return policy in short

  • You can return the product within 14 days of delivery
  • The product must be in new and unused condition and in the original packaging
  • If the product is ruined or used the product shall not be refunded
  • Make sure to include contact information with the return and if possible, please provide us with a tracking number
  • Naronna is unable to refund customs duties and sales taxes for orders sent to destinations out of the EU
  • Naronna is not responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer
  • If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us
  • Want to switch to another product? You can do that, just contact us

If you have any questions, please contact us:

customerservive@naronna.com